A furnace quits after hours
The receptionist brings in the work.
Calls answered in your name, with your opening line. Gas, smoke, a shock, and sewage go to you first.
See how the receptionist works
Sample shop, not a customer.
I built this.
The night shift for shops that run on the phone.
It answers the call, books the work, and leaves the day on your desk.
The AI receptionist for heating and cooling, plumbing and electrical shops. From $199/mo
Live lineTalk to it in your browser
OrviusThanks for calling Summit HVAC. How can I help?
CallerMy AC stopped cooling. Can someone come today?
OrviusI can help. What's the address and a callback number?
Caller1842 Oak Street. 512-555-0123.
OrviusGot it. Today between 4 and 6 is open. Does that work?
CallerYes. Today between 4 and 6.
OrviusYou're booked for today between 4 and 6.
0:26 / 0:31
Representative after-hours call for Summit HVAC. Orvius answers, the caller reports an air conditioner that stopped cooling and asks for same-day service, and Orvius collects the address 1842 Oak Street and callback number 512-555-0123. The caller picks today between 4 and 6. Orvius says they are booked for that time. The owner is texted the job: same day, AC not cooling, the callback number, the address, and the confirmed appointment. Orvius never quotes a price or an arrival time, and does not promise a text.
One call, from the ring to the payment
Answered
Picked up in your name, any hour.
Booked
Address, problem and window on your calendar.
Confirmed
The customer gets a text with the time.
Done
Your tech closes the job from the field.
Paid
A card link, then it shows on the call.
What every call gets
Answers in your business's name
After hours and overflow, in your opening line.
English and Spanish
It switches when the caller does.
Safety first
Gas, smoke, a shock, and sewage go to you first.
Every call on the record
Recorded, transcribed, and graded.
Before the first van rolls
Command schedules it.
Who called, what they need, and when. What still needs you is the short list.
Explore the board
Sample shop, not a customer.
Out on the job
Your people and customers, coordinated.
Whoever is going gets the address. The bill goes out by text, and it counts as paid only once the money arrives.
Read the help center
Sample shop, not a customer.
Heading home
What actually happened, on the record.
Every call recorded, transcribed and graded.
Get a free call audit
Sample shop, not a customer.
Built for heating & cooling, plumbing and electrical.
Other kinds of business can join the waitlist.
Heating & cooling
No heat and no cooling stay urgent.
Plumbing
Leaks and water heaters.
Electrical
Outages and repairs.
Claim your front door.
Hear it answer as your shop. Then turn that name into your line.
Compared
What happens to the 11 PM call.
| Capability | Voicemail | Answering service | Orvius |
|---|---|---|---|
| Capture | |||
| Picks up after hours | No | Yes | Yes |
| Picks up overflow during the day | No | Yes | Yes |
| Asks trade-specific intake questions | No | Varies | Yes |
| Booking | |||
| Books the time the caller picks | No | Varies | Yes |
| Texts the customer that time | No | Varies | Yes |
| Follow-through | |||
| Pages the owner on emergencies | No | Yes | Yes |
| Call lands on the customer record | No | Varies | Yes |
| Tech gets the job on their phone | No | No | Yes |
| Weekly summary of booked value | No | No | Yes |
◐ Varies by provider and plan. Answering services usually take a message that someone still has to call back. Orvius texting and tech dispatch work once your texting number is verified and your techs are added in setup.
Call the live line. Hear it answer.
The same receptionist your callers get. It books an open time, texts the owner and keeps one record.
+1 844 643 9170