For HVAC companies
The receptionist that knows HVAC calls.
Answers, sorts the urgent ones, books the work and texts you.
Orvius picks up when you can't, asks the questions an HVAC dispatcher would, books into your open windows and sends you the caller's details.
Jobs it books
For homes and small residential properties. Each of these is checked by an automated test before every release.
- AC not cooling
- No heat (furnace, heat pump, boiler)
- Maintenance tune-up
- Thermostat problem
- Replacement estimate
What it treats as danger
These are not booked. The caller hears the safety line first, then you are called. A gas smell says to call the gas company or 911. A carbon monoxide alarm stays on 911. Sewage stays out of the water and off the drains.
- A burning smell from the unit
What it treats as urgent
These go to the top of your board and to your phone right away, instead of waiting for a booking slot.
- No cooling when it's hot
- No heat when it's cold
- Water leaking from indoor unit
Set up with your services
Your line starts with these and you edit them in Settings. Add a price to any of them and the receptionist can quote it; it never makes one up.
- AC repair
- Heating repair
- Maintenance
- Installation
Not covered yet
Orvius takes a message and texts you to call back. It doesn't book these or guess at an answer.
- Commercial equipment (rooftop units, chillers, walk-in coolers)
- New construction and remodel work
Hear it on a real call.
Call the live line — it answers as Summit Heating & Air, our demo HVAC shop. Ask for HVAC work and hear exactly what your customers would hear, including how it handles work outside its trade.