1. Get your Orvius number
Sign in and your shop gets a number. The receptionist answers it. You’ll find it under Settings → Phone number. Call it.
2. Tell the receptionist about your shop
- Settings → Business: your shop name (what callers hear) and your trade, which sets the emergency rules.
- Settings → Hours & area: your hours, the services you offer, and the ZIP codes you cover.
- Settings → Receptionist: the opening line, the voice, and a number to transfer callers who ask for a person.
3. The receptionist is already on
The number answers as your shop. Put it where customers look: Google, your website, trucks and ads. Alerts go to the mobile under Settings → Notifications.
4. A number you already have
In Settings → Phone number, send the number you already advertise. Orvius files the move with your carrier. The number we assigned keeps answering until that move is done.
Texts
Alerts to your mobile start once the line is live. Texts to customers need carrier approval after you go live. Until a carrier approves them, customer texts are held, not sent. Paying does not skip that step.